Terms of Service

Effective June 13, 2026

The service

JewelForce provides cloud-hosted business software for professional jewelers. The service runs as software-as-a-service; you access it via the web. Your subscription includes unlimited users at your shop, unlimited records, and all features described on the marketing site at the time you signed up.

Billing

JewelForce Pro is $99 USD per month per shop. Subscriptions renew automatically until canceled. We require a valid payment method on file. The 30-day free trial begins the day you provision your shop; we will charge the first month at the end of the trial unless you cancel.

Failed payments: we retry several times over a few days. If we can't collect, your shop will be paused (read-only) until billing is current. Continued failure after 30 days results in cancellation.

Cancellation

You can cancel any time from the Settings page inside the app. Cancel before day 31 of your trial and you will not be charged. After that, cancellation takes effect at the end of your current billing period — you keep access through what you've already paid for.

We don't prorate refunds on partial months. Data export is available throughout the cancellation window plus 90 days after.

Acceptable use

You agree to use JewelForce only for lawful business purposes. You may not: attempt to access another shop's data, attack or intentionally degrade the service, send unsolicited bulk email through our infrastructure, or use the platform to facilitate illegal sales. We may suspend accounts that violate these terms.

Liability

JewelForce is provided “as is.” While we work hard at uptime and data integrity, our maximum aggregate liability to you for any claim arising from the service is limited to the amount you paid us in the 12 months preceding the claim. We are not liable for indirect, consequential, or punitive damages.

Changes

We may update these terms from time to time. Material changes will be announced via email and in-app banner at least 14 days before they take effect. Continued use after the effective date constitutes acceptance.

Contact

Questions: support@jewelforce.net.